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TALOS MaiNDIntelligent Middleware
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Reputation management

Reviews from your locations are collected, drafted replies wait in an inbox for approval, and low ratings are escalated before anyone answers. If a source stops delivering, the right people are told the same day.

Available

Every review answered, every location watched.

At a glance

  • Inbox with drafts in the reviewer's language
  • Escalations for low ratings
  • Health alerts when a source stops
  • Templates and analytics per location

How it works

A dedicated role

A Reputation Manager seat works only on reputation for its own organization and sees nothing else in the console.

  • ✓Drafts with placeholders are never approved
  • ✓Paused locations reactivated in one click
  • ✓Read-only sources staged for manual posting

Related capabilities

  • Every channel your customers useWeb, WhatsApp, Viber, Telegram, e-mail, browser voice and live video avatars.
  • Lead generationFrom a spreadsheet of leads to qualified conversations.

← All capabilities

Want to see this in action?

We will walk you through it with your own data and your own channels.

Book a demoContact us
T
TALOS MaiNDIntelligent Middleware

Transform customer conversations into business intelligence with AI-powered middleware solutions.

info@iconplatforms.com
+30 212 212 3970
58 Leoforos Kapodistriou, Nea Ionia, 15237, Athens, Greece

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