Some steps are a choice between a few options: which route, which category, which model. Decision models handle those steps, benchmarked against the current path before they are trusted with live traffic.
Small, fast models for the decisions that do not need a large one.
This capability is in early access. It is switched on per organization after a short onboarding with our team.
A cheaper model is promoted only if it passes the safety gates and matches the current quality. Every policy change is audited and every decision can be inspected.
We will walk you through it with your own data and your own channels.